Overview
Digital Marketing Services · OneBahri, Bahri Logistics, Bahri Line

Bahri moves the Kingdom's trade.
Its digital channels should move its pipeline.

Bahri already has the audience: the largest LinkedIn following of any Saudi logistics company. What it lacks is the plumbing that turns that audience into enquiries it can count. Our plan fixes measurement and destinations in the first 30 days, then runs 18 campaigns and an always on lead engine across three entities, in Arabic and English.

351,908LinkedIn followers today
0working conversion tags on bahri.sa
30 daysto tracking, plan and first campaigns
18campaigns a year, one lead engine
RFP section 2.1

Four RFP objectives, four answers

01

Reputation that converts

Strengthen Bahri's brand presence and link engagement to qualified opportunities.

OneBahri carries the reputation; every campaign ends on an offer page that can be measured.

02

One governed role per channel

A coherent role for each corporate and business unit channel, in Arabic and English.

A governance framework in week 3: one role per account, approval matrix, native AR and EN writing.

03

Journeys that capture demand

Better website journeys through SEO, UX and CRO, and business unit lead generation.

Tracking live by day 21, HubSpot lead journeys on the existing templates, a Bahri Line page first.

04

An operating model Bahri owns

Transparent reporting, continuous optimisation, full knowledge transfer at exit.

Live dashboard from day 30, four workshops a year, every account and asset owned by Bahri.

Session plan

Today, in 30 minutes

  1. 3 minWho we are
  2. 5 minWhat we found on Bahri's channels
  3. 8 minOur approach and scope
  4. 5 minThe team on the account
  5. 6 minHow we measure results
  6. 3 minThe first 30 days

Then 30 minutes for the evaluation team's questions.

RFP section 4.2, weighted criteria

Where each evaluation criterion is answered

Who we are

A Saudi agency with the depth of a global group

MAZ NEXA is a joint venture between NEXA, the international growth agency, and Saudi based MAZ Holding. Headquartered in Riyadh, built for bilingual programmes at enterprise scale.

180+
in-house specialists
20+
years of history
300+
active clients
Diamond
the only Diamond tier HubSpot partner in the GCC
ISO 9001
certified quality, 2025
Click a case

Case library, chosen for Bahri

Closest to Bahri's problem first: national transport, energy, complex B2B, search driven lead generation. Open any card for scope and relevance.

Riyadh Air
National carrier, transport
Riyadh Air
316Msocial reach
22K+articles
49K+LinkedIn followers
Scope and relevance

Scope. Launch communications framework, PR calendar, narrative, digital content, executive and crisis communications.

Why it matters for Bahri. A Saudi national transport brand launched to a global audience: the reputation job Bahri asks OneBahri to do.

Shell Helix
Energy, large B2B and B2C
Shell Helix
551Mpaid impressions
26.3Mvideo views
+82%engagement growth
Scope and relevance

Scope. Saudi localisation, social media management and performance marketing, including an original Saudi track.

Why it matters for Bahri. Integrated audio, video, social and programmatic under one direction for an energy brand. Reference available.

Specialized by stc
Telecom, mission critical B2B
Specialized by stc
3 yrspartnership
Multiplecompletion certificates
AR / ENbilingual UI
Scope and relevance

Scope. Website development, SEO and the redesign of the bilingual BCN mission critical app.

Why it matters for Bahri. Complex B2B operations explained clearly in two languages, under enterprise governance. Reference available.

CBRE
Real estate services, B2B
CBRE
+40%organic traffic YoY
75+top 10 keywords
+35%new organic users
Scope and relevance

Scope. SEO and lead generation strategy, content, technical SEO, monthly competitor reporting.

Why it matters for Bahri. Relationship driven B2B firm turned search into a lead source: the Bahri Logistics and Bahri Line problem.

Jada Fund of Funds
Investment, corporate communications
Jada Fund of Funds
CNNinterview secured
Bloomberginterview secured
Al Arabiyainterview secured
Scope and relevance

Scope. SuperReturn Saudi Arabia 2026: media plan, C-suite media training, social from pre to post event.

Why it matters for Bahri. Investor and stakeholder voice for a PIF linked entity, the audience Bahri reaches on results days.

Abdul Latif Jameel Land
Real estate, Saudi group
Abdul Latif Jameel Land
Leadcapture built in
Investorjourneys
Campaignson the new site
Scope and relevance

Scope. Website redesign with lead capture and inquiry forms, plus campaigns to drive qualified leads.

Why it matters for Bahri. A large Saudi group site rebuilt around enquiries, the same job as the Bahri quote journey.

As requested on 1 November

Three references Bahri may contact

Reference clientSectorScope delivered by MAZ NEXA
Shell (Al Jomaih Shell)Energy and lubricants, large B2BSocial media management, Saudi brand localisation, performance marketing
Specialized by stcTelecom, large B2BWebsite development, SEO, BCN mission critical app redesign
NoltePremium kitchens, retailFull service: strategy, bilingual content, community, paid media, website, SEO, reporting

Each reference approved its listing. Contact details were supplied in the technical submission.

Media network and specialist access

The group behind the account

Bold InfluenceRiyadh

PR, media relations and storytelling: the media network behind results days and announcements.

MG EmpowerLondon

Influencer marketing: creator vetting and international creator access.

NEXA CognitionLondon

HubSpot and CRM specialists. Bahri runs HubSpot.

MAZ LogisticsRiyadh

Our own group's logistics arm: we market to shippers from inside the industry.

Recognition

MENA Search Awards: Best Integrated Digital Campaign 2017, 2018, 2019, 2022Best Use of Search 2018, 2019, 2022, 2024Best Use of Social Media 2019Best PPC Campaign 2021Most Innovative Campaign 2021Web Awards 2022Great Place to Work 2024
What we found

The audience exists. The plumbing does not.

We read bahri.sa in both languages, 860 sitemap URLs, every profile of the three entities, nine Google listings and the public ad libraries on 5 October 2026. Day 10 of mobilisation validates it against Bahri's own analytics and ad accounts.

351,908
LinkedIn followers, ahead of every Saudi and Omani peer
75.8K
on X, gold verified
0
conversion tags firing on bahri.sa
404
where the Bahri Line page should be
22
LinkedIn ads live, 0 on Google and Meta
Audience

LinkedIn followers against regional peers

AD Ports Group
495,670
Bahri
351,908
Saudi Global Ports
181,536
SAL
153,750
ASYAD Group
140,646
Mawani
80,065

Read 5 October 2026. Only AD Ports and the global carriers (Maersk 2.60M, DP World 2.77M) are larger.

Measurement

Tracking audit: what fires on bahri.sa today

Tag or systemStatus on bahri.saWhat it means
Google AnalyticsRetiredOnly Universal Analytics, which stopped processing in 2023 to 2024
GA4 and Tag ManagerMissingNo measurement ID and no container on any marketing page
Google Ads and LinkedIn InsightMissingNo conversion bidding, no retargeting pools
Meta, X, Snap, TikTok pixelsMissingNo audiences building on any social platform
Consent bannerMissingNo consent platform or consent mode, a PDPL exposure
Marketing automationMissingForms post to the CMS only, nothing reaches HubSpot
Conversion pagesReadyQuote and contact thank you pages exist in English and Arabic
Social

Channel audit, three entities

Entity, platformFollowersWhat we saw
OneBahri, LinkedIn351,908About 124 reactions a post: 0.035% of followers
OneBahri, X75.8KPinned video at 1M views, organic posts 1K to 1.7K
OneBahri, Instagram23.3KSilent 25 Sep to 5 Oct while X and LinkedIn posted
OneBahri, YouTube1.99K55K to 184K views a film, few subscribers kept
OneBahri, Facebook35Footer opens a private profile; the real page is unlinked
OneBahri, TikTokn/a@onebahri is held by a third party
Bahri Logistics, LinkedIn32,181Website field points to a login portal
Bahri Line, LinkedIn8,931No website listed; the Bahri Line page on bahri.sa returns 404

SWOT

Strengths

The national carrier, 107 owned vessels, PIF and Aramco as shareholders. Record 2025 results. The largest Saudi logistics audience on LinkedIn. Brand films that already travel.

Weaknesses

No working analytics, tags or consent. Bahri Line has no page. One generic quote form with no CRM behind it. Broken Facebook link and unclaimed listings.

Opportunities

Bonded zone, ship agency and LNG RoCon as offers to sell. Breakbulk Middle East, 2 to 3 Feb 2027. LinkedIn Lead Gen Forms and high intent search. Saudi seafarers as creators.

Threats

SAL, Almajdouie and global forwarders buying the same searches. A competitor advertising on Google Maps for Bahri searches in Dammam. Third parties holding Bahri handles and bahrilogistics.com.

Four fixes inside mobilisation

Fix first, then spend

  1. MeasurementGTM, GA4, consent banner, HubSpot tracking, LinkedIn, Google Ads and Meta tags, conversions on the quote and contact thank you pages.
  2. DestinationsA bilingual Bahri Line page and offer pages for the bonded zone and ship agency, on the existing CMS and HubSpot templates.
  3. Brand hygieneFix the Facebook footer link, claim the TikTok handle and the Google listings, each on Bahri's written approval.
  4. CaptureLane specific HubSpot forms, LinkedIn Lead Gen Forms synced to HubSpot, WhatsApp, scoring and same day handoff to sales.

Outcome: every campaign after day 30 can show what it produced, from impression to opportunity.

Scope and deliverables

Every line of section 2.2, and how we deliver it

Read with Bahri's clarifications of 29 October: quantities are totals across the three business units, the one hour response applies in service hours, the website scope is the existing CMS without redesign, and Bahri runs HubSpot.

RFP section 2.2
WorkstreamWhat the RFP asksOur commitmentDetail
Strategy, governance and reportingDigital audit, strategy, annual plan, channel governance framework, dashboards, AI enabled experimentation, minimum 4 workshops a yearValidated audit day 10, strategy and governance week 3, annual plan day 25. One AI experiment a quarter. Four workshops: months 2, 5, 8, 11Approach, Timeline
Content and creativeAbout 15 statics or carousels, 6 GIFs, 4 AI video clips, 3 short videos a month, totals across the three units. TikTok and Snapchat as their own line. Carry forwardBaseline split by entity and rebalanced monthly. Every asset written natively in AR and EN, counted once. Unused allocation tracked and carried forward in the monthly reportApproach: Content
On demand videoVideos outside the baseline, priced per videoFormat, duration, platform and language confirmed in each brief. Rush turnaround availableApproach: Content
Community managementPublishing and hygiene on all channels, 1 hour response, FAQ library, listening, Google Maps, monitoring of former employee comments with a recommended approach and toolsSunday to Thursday 8:00 to 17:00, 1 hour response. On-call manager out of hours. Hootsuite Enterprise, Lucidya, HubSpot. Former employee protocol definedApproach: Community
Campaigns and paid mediaAbout 18 integrated and tactical campaigns a year, planning, buying, optimisation, creator activations6 integrated, 12 tactical, plus an always on lead engine. Campaign report within 10 business days. Creators licensed by MawthooqApproach: Campaigns
Website, SEO and conversionContent, UX and conversion through the existing CMS, about 15 routine updates a month, technical, on-page and content SEOUmbraco updates logged. 20 point technical audit, monthly on-page and content SEO, CRO tests on offer pages. No redesign, development stays with Bahri ITApproach: Leads and SEO
Lead generation and automationAutomated journeys on the existing landing page templates, pixel and channel tracking, email, nurture and automationHubSpot forms and Lead Gen Forms, five nurture programmes, scoring and same day routing. Bahri owns the CRM sideApproach: Leads and SEO

Deliverables, RFP section 2.3

  • Weekly digital snapshotEvery Sunday
  • Monthly performance reportWithin 5 working days of month end
  • Quarterly business reviewMonths 3, 6, 9, 12 with the steering committee
  • Annual digital review and planMonth 12
  • Campaign reportWithin 10 business days of each campaign
  • Published bilingual contentPer the monthly baseline and calendar
  • Compliance evidencePDPL, SDAIA, NCA ECC: access logs, QC log, version history
  • Transition in plan and validated baselineDay 10 of mobilisation
  • Knowledge transfer and data handoverAt contract exit, with every account and audience

Quality and compliance, RFP section 2.5

  1. Four eye QCMaker, then a language checker (AR and EN, no literal translation), then a facts and brand checker (figures against Bahri sources, accessibility), then Bahri approval.
  2. PDPL and SDAIAConsent records, data processing agreement, minimisation, deletion on request, in-Kingdom residency where Bahri policy requires it.
  3. NCA ECCNamed access only, MFA on every account, quarterly access review, removal within 24 hours of a staff change.
  4. OwnershipEvery account, tag, audience, dataset and asset belongs to Bahri. MAZ NEXA works with partner access.
  5. InsuranceProfessional indemnity, errors and omissions, and cyber liability at levels confirmed by Bahri Risk and Legal.
Our approach

Fix first, then spend

One OneBahri master brand with Bahri Logistics and Bahri Line as endorsed commercial voices. Measurement and destinations in the first 30 days, then 18 campaigns and an always on lead engine that sales can see.

Umbrella thought

Bahri moves the Kingdom's trade. Its digital channels should move its pipeline.

Differentiation

Ship to shelf in one Saudi group: ocean, port agency, bonded storage and forwarding under one owner.

Emotional hook

Confidence. The national carrier, 107 vessels strong, already runs the route the buyer is worried about.

Inside the 30 day mobilisation

Strategy and governance deliverables

DeliverableWhenWhat Bahri receives
Digital audit, validatedDay 10This audit confirmed against Bahri's own analytics and ad accounts
Digital strategyWeek 3Objectives, audiences, channel roles and KPIs per entity
Channel governance frameworkWeek 3One role per account, posting rights, approval matrix, naming rules
Annual planDay 25Campaign slate, content pillars, media plan for the first approved campaigns
Channel roles

One platform, one treatment

PlatformRole and treatment
LinkedInThe B2B decision channel: results, lanes, capacity, document posts, executive thought leadership
XFast and bilingual: results day, announcements, national moments, threads
InstagramFleet and people storytelling, Reels first
TikTokIts own creative line: life at sea, seafarer creators, native trends, never a resized Reel
SnapchatIts own creative line: Saudi audience, national days, careers, vertical stories
YouTubeBrand films, explainers, Shorts cut natively
Channel governance

Brand architecture

OneBahriMaster brand: reputation, results, national moments, talent
Bahri LogisticsEndorsed commercial voice: bonded zone, ship agency, forwarding
Bahri LineEndorsed commercial voice: breakbulk, RoRo, project cargo

Account creation or closure only on Bahri's written approval. Platform presence follows each channel's role and performance.

RFP section 2.2

Monthly production baseline

Asset a monthTotalOneBahriBahri LogisticsBahri Line
Static or carousel designs15843
Animated GIFs6321
AI generated video clips4211
Short form videos3210

Totals across the three business units, per the 29 October clarification. Split is a starting point, rebalanced monthly with Bahri marketing. Each asset is counted once regardless of language version.

How content is made

  1. Native, not translatedArabic and English written separately by bilingual copywriters.
  2. Platform nativeTikTok and Snapchat as their own line. X and LinkedIn each with their own treatment.
  3. Carry forwardUnused allocation rolls into the next month within the contract year, tracked in the report.
  4. On demand videoOutside the baseline, briefed per request: format, duration, platform, language.
Tone

A creative line in Bahri's own voice

We move more than cargo. We carry new opportunities, build connections between markets, and strengthen the Kingdom's place in global trade.
ننقل أكثر من الشحنات؛ نحمل معها فرصًا جديدة، ونبني روابط تصل الأسواق ببعضها، ونسهم في تعزيز حضور المملكة ضمن منظومة التجارة العالمية.

Written natively in each language, from the creative approach in our technical submission.

1 hour
maximum response, Sunday to Thursday 8:00 to 17:00
9
channels in one inbox
24/7
listening alerts to an on-call manager
0
replies on sensitive cases without Bahri approval

Response standards

TypeResponseOwner
DMs and commentsWithin 1 hour in service hoursCommunity manager
Commercial enquiryWithin 1 hour, routed to Bahri Logistics or Bahri Line sales in HubSpotCommunity manager
ComplaintAcknowledged within 1 hour, resolved through the agreed Bahri ownerCommunity manager, Bahri
Sensitive or legalEscalated at once. Never answered publicly without Bahri approvalAccount director
CrisisEscalated at once, paid activity paused, holding line only on Bahri approvalAccount director
Out of hoursRoutine: next service day. Urgent: on-call protocolOn-call manager

Out of hours and escalation

  1. Service hoursLive moderation and responses within 1 hour.
  2. Out of hoursLucidya keyword and volume alerts and Hootsuite inbox alerts go to the on-call manager.
  3. Urgent or sensitiveThe on-call manager calls Bahri's designated contact at once. Nothing is posted without approval.
  4. RoutineAn approved bilingual auto-reply acknowledges, answered at the start of the next service day.

Escalation path: community manager, on-call manager, account director, Bahri designated contact.

Tools

Hootsuite Enterprise

Publishing, approvals and one unified inbox across LinkedIn, X, Instagram, YouTube, Snapchat, Facebook, TikTok, WhatsApp and Google Maps.

Lucidya

Arabic and English social listening, sentiment and reputation alerts.

HubSpot

Commercial enquiries routed to Bahri sales with the source attached.

Recommended approach, RFP 2.2

Former employee and third party comments

  1. DetectLucidya watchlists on Bahri names, executives and entity terms in both languages.
  2. ClassifyOpinion, factual claim, or potentially defamatory or confidential.
  3. EscalateFactual and legal categories go to Bahri Communications, HR and Legal the same day. No public engagement without approval.
  4. ReportA monthly reputation log with volume, themes and actions taken.
About 18 campaigns a year, on two models, over one always on lead engine6 integrated campaigns carry business priorities. 12 tactical campaigns carry the moments, live within 3 working days of approval.
4 to 8 weeks each, owned and paid together

Six integrated campaigns

I1Moving the Kingdom's TradeOneBahri · Reach among target titles
I2Bahri Bonded Zone JeddahBahri Logistics · Qualified enquiries
I3Breakbulk, RoRo and project cargoBahri Line · Qualified enquiries
I4Cleaner Seas, LNG dual fuel RoConOneBahri, Bahri Line · Engaged reach
I5Ship agency: Jeddah, Yanbu, Ras TanuraBahri Logistics · Qualified enquiries
I6Built in the Kingdom: IMI ships, seafarersOneBahri · Views, applications
1 to 3 weeks each

Twelve tactical windows

FY2026 resultsQ1 resultsQ2 resultsQ3 resultsFounding Day, 22 FebNational Day, 23 SepBreakbulk ME, 2 to 3 FebDay of the Seafarer, 25 JunSponsorship momentNew service or vesselPartnership or MoUBonded zone guide

From pre-approved templates and a reserve budget, so a moment reaches the right audience inside 48 hours. Urgent boosts within 4 hours.

Platform roles

Media follows the buyer

LinkedIn
42%
Meta and video
22%
Google Search
20%
X
16%

Share of paid media by platform group. Bahri approves spend per campaign; the shares rescale to any budget.

Lead generation first

Budget by campaign type

43%lead gen
  • Lead generation43%
  • Corporate reputation30.8%
  • Tactical moments14%
  • Talent and pride12.2%

Four buyers, one paid audience plan

AudienceHow we reach them
Project cargo buyersLogistics and procurement titles at EPC, OEM, energy and giga projects, plus project cargo search
Importers and re-exportersSupply chain titles at FMCG, auto and retail importers in the Western Region, plus bonded search
Ship owners and operatorsOperations and chartering titles calling Saudi ports, GCC, Asia, Europe
Investors and stakeholdersInvestment, banking, government and media titles in Riyadh, Dubai, London

Account lists from Bahri sales. Employees, customers and converted leads excluded. Frequency capped at 3 a week on reputation.

Creator activations, four tiers

Industry voices

Maritime and logistics analysts on LinkedIn and X. Bahri Line and Bahri Logistics campaigns, Breakbulk ME.

Business creators

Saudi economy creators who explain results, Vision 2030 and trade in plain Arabic.

Saudi seafarers

Bahri's own officers and cadets as creators, with consent and training. Careers and Day of the Seafarer.

Lifestyle reach

National creators on Snapchat and TikTok for Founding Day and National Day only.

Every paid creator holds a GCAM Mawthooq licence, is vetted for a PIF and Aramco linked brand, approved by Bahri before contact, and disclosed as advertising in both languages.

Bahri runs HubSpot. We build the journeys; Bahri owns the CRM side

The lead journey, first click to opportunity

  1. AttractPaid, search and creator content drive to an offer page
  2. CaptureLane specific form or LinkedIn Lead Gen Form, consent recorded
  3. EnrichCompany, country, cargo type and volume added
  4. ScoreFit and intent scored, MQL at the agreed threshold
  5. RouteMQL to the right Bahri Logistics or Bahri Line owner the same day
  6. NurtureNot ready leads enter the matching programme
  7. QualifySales accepts or rejects, reason captured in HubSpot
  8. Close the loopOpportunities fed back to optimise media

Tracking installed in the first three weeks

LayerWhat we install
Google Tag ManagerOne container on bahri.sa, EN and AR, versioned with an audit trail
GA4 and key eventsEntity content groups; quote and contact thank you pages as key events
Ad platform tagsLinkedIn Insight, Google Ads enhanced conversions, Meta, X, Snap, TikTok, fired only with consent
Consent Mode v2A bilingual consent banner aligned to PDPL
UTM and CRM fieldsOne UTM convention, written into the HubSpot record with the lead source

Deployed with Bahri IT where required. Server side conversions in phase two, subject to NCA ECC review.

Five nurture programmes

ProgrammeAudienceSequenceGoal
Bonded zoneImporters, re-exporters5 emails over 4 weeksQuote, site tour
Project cargoEPC and OEM logistics4 emails: lanes, lift, case, scheduleMeeting booked
Ship agencyOwners, charterers3 emails: port guide, team, tariffAgency appointment
Quote follow upEvery quote requesterSame day, day 3, day 10Quote accepted
Corporate newsletterInvestors, partners, mediaMonthlyOpens, site visits

Each with one audience, one goal and a stop rule. PDPL consent and unsubscribe built in.

About 15 routine updates a month, no redesign

SEO and conversion, through the existing CMS

  1. Technical20 point audit in month 1: speed (2.4 to 3.6s server response today), canonical, hreflang EN and AR, structured data, sitemap frozen since June 2023.
  2. On-pageTitles, descriptions and single H1s on every template. The homepage title today is only "Bahri".
  3. ContentOffer pages and guides for bonded warehousing, project cargo, RoRo and ship agency, in both languages.
  4. AI searchQuarterly check of how ChatGPT, Gemini and Perplexity answer Bahri's buyer questions, fixed through content and schema.
The team

Twelve named people, dedicated to Bahri

All twelve are MAZ NEXA employees, based in our Riyadh office and on site at Bahri for every steering committee, workshop and monthly review. No subcontracted SMEs in the core team. No change of named personnel without the steering committee's consent.

8.95
FTE dedicated to the account
12
named people
7
at 100% allocation
50+
bench behind them: creative, performance, account
RFP sections 2.4 and 3.2

Governance structure

Bahri steering committeeSponsor, Marketing and Communications, procurement
General ManagerAhmad Almazro, engagement sponsor
Client Strategy DirectorMohammed Al Youssef
Account ManagerNouf Al Enezi, daily contact
Content and creative
Community and CRM
Performance media
Data, SEO, CRO
Allocation and ownership

Who does the work

Account leadership
AA
Ahmad AlmazroGeneral Manager, engagement sponsor
30% · Steering committee, QBRs, escalation
MA
Mohammed Al YoussefClient Strategy Director
65% · Digital strategy, annual plan, channel governance
NA
Nouf Al EneziAccount Manager
100% · Day to day account, approvals, calendar, Bahri communication
Content and creative
AA
Aljouri AlmuzainiBilingual Copywriter
100% · Arabic and English content and campaign copy
AK
Adham KhaledGraphic and Motion Designer
100% · Statics, carousels, GIFs, AI video clips, short-form edits
Community, CRM and automation
NA
Nujood AlmahboubCRM and Community Manager
100% · Moderation, 1 hour responses, FAQ library, listening, lead routing
RH
Ruba HashemMarketing Automation Specialist
100% · HubSpot forms, nurture and email programmes
Performance media
MF
Mohamed FathyPerformance Media Lead
100% · Planning, buying and optimisation across platforms
SA
Sohaib AfanehSenior Performance Specialist
50% · Campaign execution, creative testing, campaign reports
Data, SEO and CRO
HA
Haya AlsuwaighTracking and Analytics Specialist
50% · GTM, GA4, pixels, consent, dashboards
S
SaraSEO Specialist
50% · Technical, on-page and content SEO
SA
Samaher AbadUX and CRO Specialist
50% · Landing pages, journeys, conversion optimisation

Governance cadence

ForumCadenceWhoOutput
Status callWeeklyAccount Manager, Bahri digital teamCalendar, approvals, open actions
Monthly reviewMonthlyStrategy Director, Bahri marketingPerformance, spend, lead quality, next month
Steering committeeQuarterly, months 3, 6, 9, 12General Manager, Bahri sponsorQBR, milestones, decisions on change
WorkshopsMonths 2, 5, 8, 11Specialists, Bahri teamsKnowledge transfer, minimum 4 a year

Behind the core team

Creative bench

Led by Alaa Haj, Creative Team Leader, 8+ years in design, motion and branding. Photographers, editors and animators for peaks.

Performance bench

15+ performance marketers across Google, Meta, LinkedIn and TikTok for scale and cover.

Group specialists

Bold Influence for media relations, NEXA Cognition for HubSpot, MG Empower for creators: called in by brief, never replacing named people.

How we measure results

From impression to opportunity, on one screen Bahri owns

Every RFP objective gets KPIs, a source and a cadence. Baselines come from the audit validated on day 10; targets are set on that baseline and approved by the steering committee before the first campaign goes live.

Day 21
tracking live: GTM, GA4, consent, pixels
Day 30
live dashboard, Bahri login
10 days
campaign report after every close
1
set of numbers: report and screen match
What we measure

KPI tree, one branch per RFP objective

01Reputation that converts
Engaged reach among target titlesLinkedIn and X analyticsMonthly
Share of voice against 5 regional peersLucidyaMonthly
Sentiment, AR and ENLucidyaWeekly
LinkedIn engagement per postBaseline 0.035% of followersMonthly
02Governed bilingual channels
Posts on calendar and QC loggedHootsuite, QC logWeekly
Responses inside 1 hourHootsuite inbox SLAWeekly
AR and EN parity per channelContent logMonthly
Hygiene issues openAudit trackerMonthly
03Journeys that capture demand
Quote and contact key eventsGA4Weekly
MQLs, SALs and opportunities by entityHubSpotWeekly
Cost per MQL by platform and campaignAd platforms plus HubSpotMonthly
Organic sessions and top 10 keywordsGA4, Search ConsoleMonthly
04An operating model Bahri owns
Reports delivered on timeReport logMonthly
Campaign reports inside 10 business daysReport logPer campaign
Workshops delivered4 a yearQuarterly
Accounts and assets in Bahri ownershipAccess registerQuarterly
Engagement linked to qualified opportunities

The funnel we report every week

Impressions
Clicks
Sessions on offer pages
Form or Lead Gen submissions
MQL
Sales accepted lead
Opportunity

Read by entity and by campaign. Sales accept or reject each lead in HubSpot with a reason, and opportunities feed back into bidding.

Reporting tool

The live dashboard

  • Spend and pacingby entity, platform and campaign
  • Deliveryimpressions, reach, frequency, CPM, CPC, CTR
  • Funnelsessions, MQLs, SALs, opportunities, cost per MQL
  • Campaign viewone per campaign in the slate
  • Creatorsreach, views and cost per result per creator
  • Communityvolume, response time, sentiment

Pulls from LinkedIn, Google Ads, Meta, X, Snapchat, TikTok, GA4 and HubSpot. Owned by Bahri, administered by MAZ NEXA.

Service levels we report against

Service levelStandardEvidence Bahri sees
Tactical campaign setupWithin 3 working days of approvalCampaign log with timestamps
Urgent boost or news momentWithin 4 hoursBoost log
Community responseWithin 1 hour in service hoursHootsuite SLA report
MQL handover to salesSame working dayHubSpot timestamp
Weekly snapshotEvery SundaySnapshot email
Monthly reportWithin 5 working days of month endReport and review meeting
Campaign reportWithin 10 business days of closeReport and review call
Tag and data changesLogged and approvedGTM version history

The weekly creative diagnostic

SignalWhat it tells usWhat we change
Low hook rate, high CTRThe opening frame is wrong, not the offerNew first 2 seconds
High hook rate, low CTRThe body after the hook is failingNew message or proof
High CTR, low form completionThe landing page is the problemPage test, shorter form
Low CTR, high completionThe audience is too narrowWiden targeting

One variable at a time. Three to five hooks per integrated campaign. Results decide, not opinion. Creative rotated every four weeks or on a 25% CTR drop.

Timeline

Thirty days to live, then twelve months of delivery

Mobilisation completes inside the 30 days the RFP sets, as confirmed to Bahri on 5 November. Day 1 is contract signature.

Transition in plan, RFP 2.3

Mobilisation, days 1 to 30

Day 1Day 10Day 21Day 30
Access and audit
Validated baseline report, day 10
Measurement
Tracking live, day 21
Strategy and governance
Annual plan approved, day 25
Destinations and capture
Bahri Line page, HubSpot forms
Launch readiness
Lead engine and first campaigns live, day 30
Gantt with steering committee and workshop milestones

The contract year

NovDecJanFebMarAprMayJunJulAugSepOct
Mobilisation, days 1 to 30
Lead engine: search, Lead Gen, nurture
I1 Moving the Kingdom's Trade
I2 Bonded Zone Jeddah
I3 Breakbulk and RoRo
I4 Cleaner Seas
I5 Ship agency
I6 Built in the Kingdom
Tactical moments, 12 windows
Content and community
Website and SEO
Workshops
◆◆◆◆
Steering committee QBR
●●●●

Shown on the calendar as submitted. On award the year rolls to the signature month; dated moments such as Founding Day, Breakbulk ME, Day of the Seafarer and National Day stay on their dates.

Risks and how we handle them

RiskMitigation already in placeOwner
Tracking not live at launchLaunch gated on tags; measurement runs days 5 to 21Tracking lead
IT approval for tags takes longerChange request pack handed to Bahri IT in week 1, NCA ECC review built inBahri IT, MAZ NEXA
News timing set by markets or partnersTemplates and reserve budget, live within 4 hoursMedia lead
Creative fatigue on narrow B2B audiencesFour week rotation, 25% CTR drop triggerMedia lead
Creator reputational issueVetting, Bahri approval gate, morals clauseAccount director
Budget differs from planPlan built as shares, rescales without reworkAccount director
Personal data handlingPDPL consent, DPA, access logs, MFAAccount director

Next steps

  1. Clarification sessionBudget envelope, HubSpot access, 2025 campaign history.
  2. Access in week 1Ad accounts, GA4, Umbraco, Google listings, social admin.
  3. Measurement liveDay 21: GTM, GA4, consent, pixels, CRM fields.
  4. First campaigns liveDay 30, on the approved plan.
Commercial

A retainer, a unit rate and pass-through, as Appendix A asks

Restated exactly from our commercial proposal of 12 October 2026. Media spend is approved by Bahri per campaign and is not in these fees.

1,026,000
SAR net, 12 months
153,900
SAR VAT at 15%
1,179,900
SAR gross
10%
management fee on approved third-party costs
Net, VAT and gross per line

Pricing list, Appendix A

#Appendix A lineUnitQtyUnit priceNet SARVAT 15%Gross SAR
1Content & Creative Production
Bilingual content calendar, copywriting and the monthly baseline: 15 static or carousel designs, 6 animated GIFs, 4 AI-generated video clips, 3 short-form videos. Native treatment for LinkedIn, X, TikTok and Snapchat.
Monthly1222,000264,00039,600303,600
2Strategy, Governance, Community & Website
Strategy and annual plan, audit and channel governance, publishing, community management with 1 hour response, listening, FAQ library, Google Maps, about 15 website updates a month, SEO, UX and CRO, lead generation and automation, 4 workshops.
Monthly1235,000420,00063,000483,000
3Campaigns & Paid Media
Planning, execution and optimisation of about 18 campaigns a year: strategy, media planning and buying, targeting, budget allocation and creator coordination. Excludes media spend.
Campaign1815,000270,00040,500310,500
4Reporting & Technology
Weekly snapshots, monthly reports, QBRs, annual review, live dashboards, campaign reports, QA, compliance monitoring and knowledge transfer.
Monthly126,00072,00010,80082,800
5Reimbursable and pass-through
Management fee on approved media spend, creator fees, travel and other approved third-party costs. Every cost needs Bahri's prior approval.
ServiceAPR10%of approved cost
6On demand video
Ad hoc and rush videos outside the monthly baseline, quoted per brief on format, duration, platform and language.
Per videoAPRPer brief
Total fixed and campaign fees1,026,000153,9001,179,900
Net fees by line

Where the fee goes

Strategy, governance, community and website
SAR 420,000
Campaigns and paid media
SAR 270,000
Content and creative
SAR 264,000
Reporting and technology
SAR 72,000

Item 3 is 18 campaigns at SAR 15,000 each, invoiced only as campaigns run.

Terms

  1. Term12 months, with the option to extend.
  2. InvoicingMonthly against the month's delivered services, with that month's performance report. Campaign fees invoiced as campaigns are executed and approved.
  3. Third-party costsMedia, creator fees and travel invoiced separately, at cost plus the 10% management fee, only on Bahri's prior written approval.
  4. Change requestsRaised in writing, with the effect on scope, time and fee within 3 working days, approved by the steering committee before work starts.
  5. DependenciesDelivery dates assume timely approvals and access to platforms, accounts and materials.